Who is State Capital?
State Capital is a national provider of public records information services, helping title, legal and lending professionals make decisions with confidence. By calling on our more than 90 years of experience, customer service and fair pricing, we offer the fastest turnaround on dependable public search results to expedite client business transactions and enable a competitive advantage.
Why did State Capital rebrand and redesign its website?
We wanted our brand and online presence to reflect the modern and technologically advanced features of our services.
What is the Capitalizer?
The Capitalizer is State Capital’s proprietary and completely automated process for public records searches that requires no manual intervention. The Capitalizer provides you with instant and accurate reports anytime, anywhere.
How can I get back to the new site once I close the browser tab or window?
- Navigate back to our new website by entering statecapital.net in to your browsers address bar.
- To save the website as a bookmark or favorite:
- On Chrome, Firefox, and Internet Explorer, click the star icon in your browsers tool bar.
- On Safari, use the Bookmarks dropdown menu and select Add Bookmark
- To save our new website as a desktop shortcut:
- Simply highlight the URL in your browsers address bar, and drag the selection to your desktop.
How do I cancel an order?
Cancellations can be made by emailing firstname.lastname@example.org.
Can I set a default login page?
Yes. Click the button at the top right of the page with your name and the cogwheel. Navigate to Settings > Profile Settings. Find the section called Default Login Page and select a login page from the dropdown menu. Now, once you log back in, your selected default login page will be the first page you see.
Can I set default order settings?
Yes. Click the button at the top right of the page with your name and the cogwheel. Navigate to Settings > Profile Settings. Find the section called Next Order Settings and check the box for Copy Selected Services. Now, you will be able to start a new order using the same settings as the previous order.
Can I set up email confirmations?
Click the button at the top right of the page with your name and the cogwheel. Navigate to Settings > Profile Settings. Find the section called Delivery Method and check the box for Send Email Confirmation for submitted report. Make sure to input the email address for which you would like to receive the confirmation.
I need to expedite an order; is this request possible?
During the ordering process you will be able to preview your order. On the Order Preview page, find the section called Delivery Preference and check the box for Rush Order. Make sure to input the Need By Date.
What is the Additional States checkbox?
Once checked, the Additional States selection allows users to add multiple states to their search. Our system automatically defaults to New Jersey. For requests outside of New Jersey, please call our office to learn more about what you will get from these searches.
Can I add more than one name to my search?
Yes. Below the Services section there is a button for Add Name to Search. This will allow you to add multiple names to one search.
Can I edit a search name I added to an order if I’ve already moved on to adding another one?
Yes, at any point while you are adding names to an order, you can click the name you want to edit in the Names in This Order box on the right side of the screen.
Once you click the name you want to edit, it will appear at the top of the order form and you will be able to edit the information you entered originally.
Can I delete a name from an order if I’ve already begun entering another name?
To delete any name from the order, you can click the X icon to the right of the name you’d like to delete.
How do I check my order to make sure all the information is correct before I submit it?
Click on Preview Order and check the order to make sure all the information entered is correct
To make changes, click Edit Order, which will take you back to the previous screen. Choose the name you want to edit from the Names in This Order box.
How do I complete my order after editing?
Click on Preview Order to check your order
Choose your delivery preference and click on Place Order
Will I be charged extra for viewing Tax Data or Map?
No. Tax Data and Map views are complementary features that we provide to our users.
How can I select multiple properties to display on my report?
Simply click each property from the list that you would like to add. All selections will be highlighted in yellow and will be included on the preview page once you click Preview Order.
Can I make changes to my order from the preview page?
Yes. To remove a property from your order, click the red X at the top right of a property selection. You may click Undo to revert your change.
I have not yet received my report via email; what should I do?
On the Completed Reports page, select the report that you wish to receive via email and click Resend by Email at the bottom of the page.
How can I track my reports?
On the Open Orders page, find your list of orders. You can filter this list by any of the six columns, including Order Date, Reference Number, Order Number, Name, Status and Report Type. You can also use the search form above the list to search for a specific Reference Number, Keyword, Order Number or Report Type.
How can I add users to my account?
Click the button at the top right of the page with your name and the cogwheel. Navigate to Settings > User Maintenance. Click Add User and enter the new user’s info. Once complete, the new user will receive a verification email and instructions on how to activate their account.
How do I change and/or remove an admin?
Yes, click the button at the top right of the page with your name and the cogwheel. Navigate to Settings > User Maintenance. Each user has an Actions dropdown menu where a current admin can Edit, Deactivate, Make Admin or Resend Confirmation Code.
How do I change and/or reset my password?
Click the button at the top right of the page with your name and the cogwheel. Navigate to Settings > Profile Settings. In the first section, click the button for Change Password. Enter your Old Password and your New Password and then click Save.